The team conducted a thorough review of the institutional performance with a strong focus on the operations (products, processes and methodologies) and portfolio quality management (credit risk, portfolio monitoring, reporting). Effectively, the TA consisted of:

1. Providing recommendations on improving the credit policy and procedures;
2. Training of trainers and staff on individual lending methodology;
3. Strengthening the credit committees, and;
4. Improving the quality of reporting to strengthen the decision making process.

Date:

August 2012- October 2012

Geographic area:

Togo

Associated services:

• Technical Assistance